LUCI Electronic Cigarettes Website Review & Ratings + LUCI Electronic Cigarettes Coupons
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LUCI Electronic Cigarettes Website Review & Ratings + LUCI Electronic Cigarettes Coupons

LUCI Electronic Cigarettes: Products & Services

LUCI Electronic Cigarettes is one of the premiere brands of electronic cigarettes in the United States. LUCI Electronic Cigarettes offers a wide range of starter kits, cartridge flavours and strengths, and offers numerous E-cigarette accessories.

LUCI Electronic Cigarettes sells:

Starter kits:



LUCI Electronic Cigarettes offers there cartridges in several great flavours:

LUCI Electronic Cigarettes: Company Background

LUCI Electronic Cigarettes is owned by Luciano Smokes Inc. The Better Business Bureau lists Matt Sutton as the principal contact person for LUCI Electronic Cigarettes. LUCI Electronic Cigarettes is an American based business with their head office being located in Memphis, Tennessee.

LUCI Electronic Cigarettes contact information:

  • Address: 425 Madison Avenue, Memphis, TN 38103
  • Phone: 1-800-500-5824
  • Fax: 1-888-316-1847
LUCI Electronic Cigarettes: Customer Feedback & Reviews

There was no customer reviews for LUCI Electronic Cigarettes on any of the popular review sites. However, there are numerous LUCI Electronic Cigarettes professional blog reviews. 

Positive reviews commented on:

  • Attractive look
  • Good battery life

Negative reviews commented on:

  • Poor customer service
  • Tobacco flavour lacking
  • A little expensive

Some customer reviews were:

Luci cigarettes are about mid-range when it comes to price. They're quality is very good and have a nice appearance. The battery life is decent and they produce a pretty good vapor. When I ordered the starter kit, it arrived with the USB charger missing. I called Luci and asked them to send me the missing charger. Aside from the very long wait time to get to a customer service representative, the service representative was very helpful. He sent a new USB charger out in the mail that day and I received it within 3 days of making the call.

What you’ll find is that some users like the product; others not so much. While LUCI looks good, it’s not recommended. Plus, its customer service isn’t all that great!

I must admit that my personal experience with Luci electronic cigarette is just absolutely fantastic. Value for money, great customer care support, quality product and wide range of unique flavors, makes them a very good electronic cigarette brand available on the market for those who have not been able to quit smoking.

Luci electronic cigarettes offer a rare combination of economical prices and unique style. Often catered to the female electronic cigarette smoker, the Luci smokeless cigarettes have a popular sleek and beautiful black style to them.  The black cigarette combined with a blue-lighted tip gives away the fact that you are smoking an electronic cigarette instead of a normal cigarette.

The LUCI electronic cigarette is ok to go with, however, we feel that the price of their electronic cigarette kits are rather high and just not that great. There are much better companies that give you more for your money and have a higher quality electronic cigarette

LUCI Electronic Cigarettes: Business Credibility & Trustworthiness

LUCI Electronic Cigarettes is not accredited with the Better Business Bureau; however they do have a BBB rating of "F". Their BBB file was opened in 2008. Over the last three years, there has been one complaint filed against LUCI Electronic Cigarettes with the Better Business Bureau. The complaint filed against LUCI Electronic Cigarettes was due to advertising/sales Issues 

LUCI Electronic Cigarettes has a "F" BBB rating due to:

  • Failure to respond to one complaint filed against business.
  • BBB does not have sufficient information to determine how long this business has been operating.
  • BBB does not have sufficient background information on this business.
LUCI Electronic Cigarettes: Website Popularity & Google Ranking

LUCI Electronic Cigarettes website popularity:

  • LUCI Electronic Cigarettes has a worldwide Alexa traffic rating of 1,531,875 out of 30 million websites.
  • LUCI Electronic Cigarettes has an American Alexa traffic rating of 592,177
  • LUCI Electronic Cigarettes has a Google pagerank of three out of ten.
  • The LUCI Electronic Cigarettes site receives around 9 unique visitors daily, which account for 18 daily page views.
  • About 45% of the visitors to the LUCI Electronic Cigarettes site are American.
LUCI Electronic Cigarettes: Social Media Presence

LUCI Electronic Cigarettes social media presence:

  • LUCI Electronic Cigarettes can be followed on Facebook; they have 1,001 likes on Facebook and have 2 people talking about them. LUCI Electronic Cigarettes usually updates their Facebook page irregularly. 
  • LUCI Electronic Cigarettes can be followed on Twitter; they have 21 followers on Twitter and have posted 78 tweets. LUCI Electronic Cigarettes has not tweeted since April 2012.
  • LUCI Electronic Cigarettes offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • LUCI Electronic Cigarettes has a blog customers can follow
LUCI Electronic Cigarettes: Website Security & Safety

LUCI Electronic Cigarettes is secured by Trustwave and is verified by Visa and is MasterCard SecureCode. LUCI Electronic Cigarettes uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the LUCI Electronic Cigarettes site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. However, Google Safe Browsing has not visited the LUCI Electronic Cigarettes site in the last ninety days. 

LUCI Electronic Cigarettes: Pricing & Packages

LUCI Electronic Cigarettes offers excellent prices on all their products. In a price comparison of three products, LUCI Electronic Cigarettes was less expensive on two out of three items than two of their leading online competitors were.

Basic Starter Kit

  • LUCI Electronic Cigarettes $59.99
  • Leading competitor: $79.95 - $129.99

Cartridge 5-Pack

  • LUCI Electronic Cigarettes  $9.99
  • Leading competitor: $12.- $16.99

USB Charger

  • LUCI Electronic Cigarettes $14.99
  • Leading competitor: $12.95 - $19.95
LUCI Electronic Cigarettes: Shipping Rates & Policies

LUCI Electronic Cigarettes shipping rates and policies:

  • LUCI Electronic Cigarettes ships throughout the United States and to numerous international locations
  • LUCI Electronic Cigarettes ships to APO/FPO addresses
  • Most orders are shipped within 24-48 hours of the order being placed.
  • LUCI Electronic Cigarettes offers free USPS First Class shipping on order of $100 and more.
  • LUCI Electronic Cigarettes offers USPS Priority and USPS Express for an additional cost.
  • Shipping options and costs are available at the checkout
LUCI Electronic Cigarettes: Payment Methods Accepted

LUCI Electronic Cigarettes accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. LUCI Electronic Cigarettes does not offer any alternative online payment methods like Paypal, Google Checkout, Amazon Payments or Bill Me Later, nor do they accept money orders, wire transfers or checks of any kind.

LUCI Electronic Cigarettes: Returns, Refunds & Exchange Policy

LUCI Electronic Cigarettes return/refund policy:

  • LUCI Electronic Cigarettes offers a 30 day money back guarantee. 
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs
  • All returns are subject to a $35.00 processing & restocking fee.

Returns should be sent to:

Returns: Order# (your order number)
425 Madison Avenue
Memphis, Tennessee 38103

LUCI Electronic Cigarettes: Product images & screenshots
LUCI Electronic Cigarettes Coupons
Best Available LUCI Electronic Cigarettes Coupon:
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